The experience economy has infiltrated every industry—from online shopping to healthcare, consumers expect a highly interactive, personalized experience in nearly every interaction. And when your business doesn’t deliver, consumers flock to the competition.
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Join us in this free webinar as we discuss actionable tips and best practices to deliver a better customer experience from discovery to post-purchase. In this webinar you’ll learn:
- What customers expect from customer experience today
- How to deliver a better customer experience at every stage of the customer journey
- What best practices for customer experience you can implement now (and what you should make a plan to implement in the future)
Meet your panel
- Chance Olson, EVP of Customer Experience & Strategy, Podium
- Julie Inouye, Head of Communications, Podium
- Jay Baer, Marketing & Customer Experience Expert, Convince & Convert
- David Meltzer, Entrepreneur, Speaker, Author, and Business Coach
The How to Drive a Better Customer Experience in Today’s Overcrowded, Experience-Driven World webinar will take place live on Thursday, June 30, 2022 at 1PM EST/ 10AM PST.
This article was originally published by Entrepreneur.com. Read the original article here.