Several features and tools within Google Business Profiles are currently temporarily unavailable. These features include the ability to check verification status, manage appeals and manage reviews. Google said they are working on recovering these features.
What is not working. Google said that some of its support tools are impacted by some outage of sorts. The specific tools that are unavailable include:
What error is being returned. The errors you might experience include:
- Error messages when trying to access the tools above
- Inability to proceed past certain steps in the impacted tools
What options do you have. Google said you can use the following contact forms to reach out to the Google Business Profiles team for help with these issues:
When will it be fixed. It is unclear when it will be fixed, but Kara from the Google Business Profiles team posted, “We’re working on a swift recovery so thanks for your patience!”
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Barry Schwartz is a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry can be followed on Twitter here.